Services
Communications
ProConcierge Communications tools
ProTripper strives for excellence in the following areas
- English Proficiency (Bilingual or Fluent)
- Response times (<5 minutes)
- Guest Experience (Aim for 100% guest satisfaction & 5 star reviews)
- Refund minimization (<.5% of bookings)
- Autonomy (98% of guest responses without client input)
- Human not machine guest interaction!
ProTripper offers the full communications experience
- Pre-booking inquiries and price negotiation
- Check-in
- Coordination with cleaning and maintenance, for an additional fee, we can source and train ground support for you
- Inquiring about guests satisfaction during and after their stays
- Guests' questions and concerns during their stays
- Emergency communications with local ground teams
Revenue
ProPricing Revenue Tools
Our pricing team strives for excellence in the following areas:
- Maximizing revenue. Setting Optimal prices based on demand, competition, booking windows, historical data and proprietary data.
- Autonomy. Our team uses both pricing algorithms and manual calendar reviews to ensure you never have to worry about checking your listing price.
- Client communications. Available seven days a week to answer questions and concerns.
- Client reporting (detailed host statements and performance dashboards)
ProTripper pricing offers
- Dynamic pricing
- Optimization based on calendar and multiple data sets
- Proprietary data and algorithms
- Manual review to ensure healthy bookings and calendar
choose the right plan for you
Plans for everyone
We offer a variety of plans to suit your needs, depending on which areas of property management you’d like to outsource to ProTripper. We offer preferred pricing to hosts who use the full suite of ProTripper services as well as substantial discounts to mid-size and large property managers with 20+ properties.
ProReception
- 24/7 communications from booking to stay to post check-out, optimized for top reviews, and refund minimization.
- Fast response times, with minimal input from our clients.
6% of revenue
with $300 per property monthly minimum
ProPricing
- Automated, dynamic pricing to maximize revenue.
- Dedicated team of pricing experts providing human oversight.
- Robust reporting.
- On-call pricing support.
6% of gross revenue.
No monthly minimum.
Over 20 properties
- ProReception and ProPricing
- ProTripper is built for professional property managers. Most of our clients have 10+ properties.
- If you have over 20 properties contact us today.
Inquire directly for custom pricing.